Categories E-mail Analytics

Fixing “Mailbox Unavailable” Soft Bounces

Experiencing fluctuating click rates and “mailbox unavailable” soft bounces from major email providers like Outlook/Hotmail and Gmail can be frustrating, especially when your IP and domain reputation are high. Given the erratic performance you’ve described, it sounds like there’s a combination of factors at play, possibly involving engagement…

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Categories E-mail Design

Troubleshooting: BIMI Logo Not Appearing in Gmail

BIMI (Brand Indicators for Message Identification) is a powerful tool that allows organizations to display their logos alongside emails in recipients’ inboxes, providing an additional layer of brand recognition and trust. However, even after ensuring that your BIMI record is correctly implemented, you might encounter situations where the…

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Categories E-mail Tools

Fix SendGrid Emails Landing in Gmail’s Spam Folder

If you’re facing issues with your transactional emails sent via SendGrid landing in Gmail’s spam folder, you’re not alone—this is a common challenge many businesses encounter. Even if your emails pass spam checks, there are several other factors that can influence Gmail’s spam filtering. Here are some suggestions…

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